Twitter chats are a free and effective way to grow your business network by connecting with others in your field of expertise or your geographical area. I recommend them in Survival Skills for Freelancers as a great way to connect with fellow business owners and freelancers – and because I couldn’t find a central list to refer people to, I decided to create my own.

The list below is a work in progress. If you know of, take part in – or even host – a Twitter chat, and you’d like me to add it to the list, drop me a DM. Equally, if you spot any mistakes, please let me know!

First, a quick overview:

What are Twitter chats?

Twitter chats are organised online conversations that take place at the same time and on the same day each week.

How do Twitter chats work?

Participants – often freelancers and small business owners – use a designated hashtag (such as #FreelanceChat or #ContentClubUK) to introduce themselves, find new people to connect with, and often answer questions posed by the host.

Twitter chats most commonly last for an hour – sometimes less. Most Twitter chats are hosted by the organiser, though some regularly invite guest hosts to pose the questions and guide the discussion.

What is the benefit of Twitter chats?

Freelance life can be isolating. When you’re working from home day in, day out, it’s easy to fall into the trap of thinking you’re the only person who understands the things you’re going through.

In reality, there are hundreds of thousands of people who are in the same boat, and who struggle with the same issues.

Twitter chats present an opportunity to build your network by connecting with other people who get it. They’re a great way to find new likeminded, inspiring people to follow, to share advice and resources, and to get answers to your burning questions.

How do I find Twitter chats to take part in?

Start with the list below. Find a couple of chats that fit your niche – whether that’s your area of expertise or your geographical location – and take part in a couple. You’ll quickly find the groups that are friendly and welcoming. Set a weekly reminder to take part, and get involved!

Pro tip: approach Twitter chats with a generous mindset. Think about giving and sharing advice and expertise, rather than focusing on what you can get from it. Interact with other people’s posts, retweet, like and comment before expecting others to do the same.

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An important disclaimer: Twitter chats take place around the world. I’ve been caught out many times by time differences, and so the published times in this list are all based on UK time – whether the chat originates outside the UK or not. It’s not ideal, but neither is trying to work out time differences when you’re very much not someone who’s good with figures!

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Niche Twitter hours	Day	Time	Hosted by
#AgencyChat	Thursday	7pm to 8pm	@agorapulse
#allinbizhr	Monday	12pm to 1pm	@ALLinBIZnet
#allinbizhr	Friday	12pm to 1pm	@ALLinBIZnet
#ContentClubUK	Tuesday	11pm to 11.30	@Fi_digitaldrum
#creativebizhour	Monday	7.30 to 9pm	@lizzie_chantree
#ecomchat	Monday	1pm to 2pm	@danbarker @JamesGurd
#EmailHour	Thursday	8pm to 9pm	@robandkennedy
#EthicalHour	Monday	8pm to 9pm	@EthicalHour
#eventprofs	Monday	8pm to 9pm	@themiceblogHQ
#eventprofs	Friday	8pm to 9pm	@themiceblogHQ
#eventprofstalk	Monday	9pm to 10pm
#FreelanceChat	Thursday	5pm to 6pm	@PRisUs
#FreelanceHeroes	Wednesday	8pm to 9pm	@FHChat
#handmadehour	Wednesday	7.30 to 9pm	@handmadehour
#handmadehour	Sunday	8pm to 9pm	@handmadehour
#IndieHour	Tuesday	8pm to 9pm	@retailmentoring
#ManUKHour	Tuesday	8pm to 9pm	@ManUKHour
#PetworkingHour	Tuesday	6pm to 7pm	@petworkinghour
#remotechat	Wednesday	6pm to 7pm	@workingrem
#SmartNetworking	Monday	7pm to 8pm	@smart_bn
#SEMrushchat	Wednesday	4pm to 5pm	@semrush
#SMESupportHour	Wednesday	8pm to 9pm	@mbsmih
#TwitterSmarter	Thursday	6pm to 7pm	@MadalynSklar
Geographical Twitter hours	Day	Time	Hosted by
#BrightonHour	Monday	8.30pm to 9.30pm
#BrumHour	Sunday	8pm to 9pm	@BrumHour @DavidWMassey
#CotswoldHour	Thursday	9pm to 10pm	@ShireMarketing
#MalvernHillsHour	Wednesday	8pm to 9pm
#EveshamHour	Thursday	8pm to 9pm
#HampshireHour	Tuesday	8pm to 9pm	@HampshireHour
#HerefordHour	Monday	1pm to 2pm
#Midlandshour	Wednesday	8pm to 9pm
#NetworkNorthEast	Tuesday	2pm to 3pm	@Durham_Business @easymarketingne @CannyInsights
#Oxbusinesshour	Wednesday	1pm to 2pm	@CypherHQ
#SurreyHour	Tuesday	7.30 to 8.30pm	@surreyhour
#uptonhour	Tuesday	8pm to 9pm	@uptonhour
#WiltshireHour	Monday	8pm to 9pm	@WiltsHour
#WorcestershireHour	Wednesday	12 to 1pm	@WorcsHour @StuartAllenFCMI
#WorcestershireHour	Monday	8pm to 9pm	@WorcsHour @StuartAllenFCMI

 

Fellow freelance copywriter, Nigel Graber interviewed me on the launch day of my new book, Survival Skills for Freelancers, and shared the post in the Copywriter Stories segment of his website. Did he get any sense out of me on the most exhilarating day of my career?! Here’s the interview…

“I always thought legendary Cotswolds copywriter and editor Sarah Townsend wrote the book on freelancing. But now she’s actually gone and done it. It’s even been released on National Freelancers’ Day. Let’s turn some pages.”

So your shiny new book, Survival Skills for Freelancers, is out today. How excited are you?

Oh, you can’t imagine. It’s like a milestone birthday and Christmas all rolled into one. Everything has been leading up to this day for so long, and I can’t wait to see how well Survival Skills for Freelancers performs out there in the real world! Can’t say I’m quite as excited about the inevitable adrenaline crash that will follow, but hey – it’s all good!

Did you always plan for publication on National Freelancers’ Day?

I did. There are five million self-employed workers in the UK right now, and over two million of them are freelancers. That’s a lot of us going it alone with very little support. I needed a publication date to focus on, and National Freelancers’ Day seemed like the perfect date.

What inspired you to write it?

Last year I wrote a blog sharing the things I’d learned from 20 years of freelance life. It proved to be by far my most popular post, and generated an overwhelmingly positive response.

People loved the honest, no-frills advice, combined with the heart-on-your-sleeve confessions. I realised I could use my experience to create an indispensable guide to the highs and lows of self-employment. A book that 29-year-old me would have loved at the start of my own freelance journey.

Does it deal with freelancing in general or is there a bias towards copywriting and editing? Is it as useful for, say, a freelance web designer as it is for a copywriter?

It’s very much aimed at freelancers in general. While the anecdotes and stories relate to my experiences as a freelance copywriter, the advice is relevant to anyone who’s already self-employed, or who’s thinking of going solo.

What else can we expect?

It provides advice on the issues we all experience as freelancers, such as:

• Strategies to deal with isolation
• Knowing your worth – and what to charge
• Trusting your instinct, and learning to say no
• Achieving balance and avoiding burnout
• The importance of investing in your business
• The qualities that help you survive and thrive as a freelancer.

It’s a crowded market. What do you think makes your book different?

Think of all the books you’ve ever read on copywriting. Do you ever say to yourself, “I enjoyed Copywriting ABC, but it was just like Copywriting 123!”? I doubt it. That’s because no two journeys, no two voices, and no two approaches are the same. So yes, there are other books on freelance life out there, but none quite like this one.

I didn’t want Survival Skills for Freelancers to feel like a conventional business book. Yes, it’s packed full of tried-and-tested strategies and practical advice, but it’s more than that. I wanted it to feel collaborative and supportive – like I was there on the journey with you.

Fellow copywriter Anna Gunning sums it up as being, ‘like having your own personal business mentor’, while my first ever Amazon review said, ‘Reading this book was like settling down with a good friend for a business chat’. I actually teared up when I read it because that’s exactly how I wanted it to feel.

How long did it take to write? And how many hours per day?

I had the idea at the end of last year and I’m publishing in mid-June, so I guess it took about eight months from start to finish.

I know people who’ve spent years conceiving, writing and publishing their books but that wouldn’t have worked for me. The only way I know how to do something is full on, 100 miles an hour. I’ve lived and breathed the book, the publishing process and the marketing for the past four months – possibly longer.

It’s ironic that it’s about balance and boundaries, because – particularly in the past couple of months – mine have gone out of the window. Yes, having a deadline has kept me laser focused, but I’ve found myself so engrossed in – and energised by – the writing, editing and sheer learning involved that I may, occasionally, have forgotten to look after myself. I imagine I haven’t been that easy to live with recently!

Did you have to put your day job on hold?

I set myself the goal of getting the first draft written by the end of January, and I gave myself a month off client work so that I could get it done. So yes, I did. For the past few months, and throughout lockdown, I’ve been juggling client work and book work. That’s been tough. Really tough. But I am SO happy with the end result that the long days have been worth it.

What did the writing process look like?

Actually, much the same as any copywriting job, but on a far grander scale. I’m (generally) hyper organised, and I think you have to be to make a success of this process. I started with thoughts, ideas, and a structure. I wrote, I edited, I revised the aforementioned structure… rinse and repeat. It’s like any writing job, I think. You start with all the elements and gradually fit them together in the right order, like a giant jigsaw puzzle.

Was there much research involved or was it all stored in your head?

It was a pretty good balance of stuff I needed to research and stuff I knew inside out. It’s very much written from the perspective of my own experience, so that bit was easy!

Copywriters are a friendly bunch. Did you get much help from the community?

They really are. Without the support of the freelance community, Survival Skills for Freelancers would be a very different book! Each chapter ends with quotes and opinions from freelancers on everything from impostor syndrome and what to charge to the importance of connection and when to say no. It also includes mini case studies from copywriting legends such as Nick Parker and Graeme Piper.

Many of my copywriter friends are helping me to spread the word about the book because they believe in the importance of what I’m trying to achieve. They’ve been sharing pics of the book and reminders of the launch date all week. They’re amazing! So supportive.

What made you go down the self-publishing route?

I knew exactly what I wanted the book to look and feel like, and exactly how I wanted it to be structured. I would have struggled with not having complete control over cover design and content, so I knew from day one that I would self-publish!

What effect would you like the book to have?

I’d like it to help people get more enjoyment from self-employment. There’s a lot to love about freelance life, but it can be tough, too! I’ve been through a lot in my 20 years as a freelancer. I’ve done things that worked, and things that didn’t, and it took me a long time to get to a point where I felt like my own success was sustainable. Readers can use what I’ve learned to fast-track their own freelance success and make fewer costly, time-consuming mistakes in the process.

What advice would you give any other aspiring authors?

Acknowledge that it’ll take a LOT of time – and that there’s a lot more to the process than just being able to write. Within a month of getting started, I had an A4 folder that was two inches thick with information: print quotes, freelancer quotes, research, resources, useful articles, marketing tips… And I have over 400 documents in the Survival Skills for Freelancers folder on my Mac!

If you’re planning on self-publishing, be prepared to do your research – there’s heaps of information out there – and don’t be afraid to ask colleagues who’ve been through the process for advice.

Brilliant. Finally, how can we get hold of a copy?

Survival Skills for Freelancers is available from Amazon in paperback and Kindle formats, and there’s more information at survivalskillsforfreelancers.com. I’m all set to record the audiobook, too – just need to find the time to do it!

I recently took part in a live, one-hour interview with ProCopywriters, the professional association for copywriters in the UK.

We chatted about the wellbeing aspects of freelance life ­– dealing with the ups and downs, as well as the importance of boundaries, community and asking for help – and I shared tips to help freelance copywriters become more successful with less stress and burnout.

The interview touched on some of the tips and topics that are covered in my new book – Survival Skills for Freelancers. Here’s a transcript.

Q Welcome to #ProCopyChat, Sarah! Please tell us a bit more about yourself.

A Hello! I’ve been a freelance marketing copywriter for over 20 years. I love freelance life, but I reckon it took me the best part of 15 years to get good at the business end of it – and I made a lot of mistakes along the way.

I’ve now written a book for freelancers – Survival Skills for Freelancers – to share my experience and help freelancers reach their definition of success a whole lot quicker than I did!

Q Sounds great! Can you tell us a bit more about the book for freelancers, and how it came about?

A Sure! So, most of us decide to go freelance because we have a skill we want to share. But in most cases, we’re unprepared for how relentless the business end of freelance life can be, let alone the challenges it can present to our mental health!

The book is designed to help freelancers become more successful by working smarter, not harder. I’m hoping readers will learn from the things I’ve done that worked as well as the things that didn’t!

It’s a combination of heart-on-your-sleeve anecdotes and tried and tested advice based on my own experience, backed up by research, resources and quotes from the freelance community.

Q How and why did you become a freelancer?

A I was working as an editor and account manager for a magazine publisher in Clifton, Bristol when I became pregnant. I knew I didn’t want to go back to full-time work, and liked the idea that I could fit freelance work around family life. My employer promised to provide the odd piece of work, so it seemed like a good decision.

I worked on my brand and sent out cold enquiries while I was on maternity leave, then worked three days a week while my daughter was at nursery. My business grew as my family grew. And here I am – now with grown-up kids – still loving freelance life.

Q4 What do you believe are the most important qualities to make it as a freelancer?

A Good question! I don’t think you have to be a particular type of person to make a successful freelancer. There are always exceptions. But there are traits that help and others that hinder. Skills and talent alone aren’t enough to guarantee success.

It helps if you’re determined, motivated, organised, ambitious, disciplined, confident, outgoing, flexible, reliable, personable, patient, thick-skinned… it’s a pretty long list!

Q What would you say to anyone reading that list who knows they don’t have all those qualities?

A I’d say don’t worry too much. No one will tick off every quality on the list. If you don’t have any of them, you might struggle more than most, but I’m neither patient nor thick-skinned and I haven’t let that hold me back!

Q Isolation is a real challenge for many freelancers. How do you recommend we deal with it?

A It absolutely is. So many of the freelancers I’ve talked to loved the idea of working from home but found themselves completely unprepared for the loneliness! It’s easy to feel like no one understands what you’re going through – but they do!

Connection is vital when you’re freelance, and there are three fundamental ways to find it:

• online communities (like this one, or the many Facebook groups that exist for freelancers)
• networking groups and events
• coworking spaces and coffee shop working

The great thing about the online community is that – under normal circumstances, at least – it spills out into real life with events and conferences. This means it’s possible to make great real-life friendships with people who are in the same boat as you, and who really get it.

We may be facing a temporary ban on face-to-face networking and coworking, but many groups are already taking their meetings and events online and getting great results. And, of course, we won’t always be facing the unprecedented situation we’re in right now, with COVID-19.

Q How have you dealt with the unpredictability of freelance life over the years?

A I don’t think you ever really get used to the peaks and troughs of freelancing. Quiet spells are pretty rare for me now, but I still keep a list of projects I want to work on, blogs I want to write and books I want to read, in case work does drop off.

Having too much work can be just as problematic as not having enough, though. Either you work yourself into the ground, boundaries go out the window and your mental health suffers as a result, or you can do what I do – have an arrangement with a small team of trusted freelancers who you can pass work on to when you need to. You’re solving the problem for your client and helping another freelancer into the bargain.

Q There’s a lot of talk about imposter syndrome. Do you suffer from it, and how do you deal with it?

A Yes, absolutely – even now! Self-doubt can hold you back if you let it, so don’t let the fear of failure get in your way. Celebrate your wins – even the little things – so you can see how far you’ve come. And don’t compare yourself to others!

It’s easy to put things off if you keep striving for perfection but know this: there’ll never be a right time and you’ll never be completely prepared. Just do the best that you can do. Sometimes good enough really is good enough.

Q You have a chapter in your book about avoiding burnout. Can you share a few tips here?

A Of course! This is something I feel very strongly about and I go into a fair bit of detail about it in the book. In a nutshell, it’s about setting boundaries, asking for help, learning to say no, and taking simple steps to look after yourself.

It takes time to learn what works for you, but most people need fresh air, exercise, a balanced diet and decent quality sleep as a minimum. It sounds obvious, but if you’re not feeling your best you can’t do your best work.

Above all, it’s important to know it’s okay not to be okay. You’re not alone, you’re not the only one who feels this way, and you are perfectly normal. Respect your boundaries, prioritise your own wellbeing, and keep talking!

Q When and where can we get hold of your book? And will you be promoting it at any freelance events in the future? (Coronavirus permitting!)

A My book for freelancers, Survival Skills for Freelancers launched on 18 June, and is available on Amazon in paperback, Kindle and soon to be audiobook formats.

As for events, I have a few podcast interviews lined up and I’m always keen to do more. Ultimately, I’d love to speak on wellbeing and mental health for freelancers. (Spread the word if you know any event organisers who might be interested!) 

Does your business have an environmental policy?

I don’t mean some going-through-the-motions greenwash document that you write and then forget about. I mean a proper commitment to reducing your impact on the planet.

“I’m a freelancer. What’s the point? I can’t make a difference on my own!”

Tell me about it.

Truth be told, I’m a bit of an eco worrier. And no, that’s not a typo.

I find David Attenborough docs almost too hard to bear these days, let alone some of the hardcore stuff shared by environmental activists such as Extinction Rebellion.

It’s so easy to decide there’s no point trying.

But just the process of thinking about the things you do each day can lead to positive changes.

Me, myself and I

I wrote my own one-page environmental policy a few years ago. And while these things are embedded in my day-to-day routine, the summary itself has never seen the light of day.

The idea of sharing it made me feel a bit cringey and uncomfortable.

Isn’t it a bit… worthy?

But then I heard a talk at a local networking event, and it got me thinking.

If I can get over myself and share the steps I’m taking to be more sustainable, maybe it’ll encourage others to do the same.

So here’s my utterly-imperfect-but-it’s-a-start commitment to treading lightly.

(Even if it does still make me cringe just a little bit.)

Sarah Townsend Editorial Limited

Environmental policy

I am committed to operating my business in a way that is mindful of the environment and to taking action to keep my impact on the earth’s resources to a minimum.

To help me do this, I promise…

• to buy 100% renewable electricity from Good Energy*
• to generate my own electricity using solar panels
• to make my next lease car 100% electric (it’s on order!)
• to use public transport to attend meetings and events wherever possible
• to work from public spaces rather than heat my home
• to recycle all paper, ink cartridges and other recyclable materials
• to make a monthly donation to UK environmental charity, the Woodland Trust
• to minimise the amount of paper waste I produce by only printing documents when necessary, and always using both sides of the paper
• to always stick on an extra layer before putting on the heating (I’m a big advocate of double tights and double socks!)
• to use recycled paper for the printing of any business stationery
• to minimise my use of water and energy, to reduce my carbon footprint
• to ensure coffee, tea and the other important things that get me through the day are Rainforest Alliance Certified
• to have video meetings where possible, to avoid the carbon cost of travel
• to work with suppliers who share these values, where possible

I know there’s more that I can do – there’s always more that we can do – but it’s a step in the right direction. I hope it inspires you to make small changes to lessen the environmental impact of your freelance business.

*If anyone is thinking of switching to Good Energy and you use this link to sign up, we’ll both get £50. And if you let me know you’ve signed up as a result of reading this post, I’ll donate £25 to the Woodland Trust.

In the 20 years since I set up my business, I’ve learnt a thing or two about how to make it as a successful freelancer.

It’s about time I shared some of my secrets to help you rock the socks off freelance life.

Success. Funny word.

Highly subjective.

Success to me means I’m financially secure. I have the time and money to do the things I want to do.

Being a single parent for 12 years has made financial independence even more important to me – but success isn’t just about the money.

I can pick and choose who I work with. I can make life easier for people who are in the same position I was in way back when.

Most of all, success to me means I get to do a job I love – day in, day out.

It’s bloody great. And not a day goes by that I don’t remind myself how lucky I am.

A word of warning…

All this stuff. It’s easy for me to say – I get that.

It takes time to build a reputation for being great at what you do – and the recommendations that back that up.

If you’re just starting out, having someone tell you you should choose who you work with, charge what you’re worth and invest in your business… it might seem unrealistic. Hell, it might even piss you off.

But if even a bit of my advice helps to make your freelance life – or even your day – a little better, I’ll be happy.

So let’s crack on and dispel some of the myths about solo working.

1. “I like my own company. I don’t need anyone else.”

I say you’re wrong.

Being a sole trader doesn’t mean going it alone.

I’m pretty extrovert. Based on what I’ve learned from the copywriting conferences I’ve been to over the years, that’s unusual. But that’s not the point.

However independent, self-contained and introverted you are, everyone – even you – needs to know they’re not alone.

Freelance life can be damn hard.

And lonely.

And isolating.

And it’s even harder if you’ve no one who understands just how damn hard (and lonely and isolating) it is.

But it doesn’t have to be like that.

Common ground is a great starting point for lasting friendship and support – and it’s out there. You just need to know where to look.

Whether you join a networking group or professional body, find a thriving coworking space, mix it up by attending various different events or simply go all-out on social media, finding your people – your tribe – is a great way of feeling less alone in your freelance life.

I’ve made great real-life friends from people I originally met on Twitter and Instagram.

For example, there’s an active #copywritersunite community on Twitter that spills out into real-life socials and conferences, where we all get to meet in person.

To quote Amy Boylan after this year’s ProCopywriters conference: “You all take the lonely out of working alone for me, and it’s genuine because it works fab in person too.”

I couldn’t have put it better myself.

2. “I have to do it all: sales, marketing, admin, accounts, IT…”

Err… no.

Trying to do everything yourself is the fast train to burnout.

To become successful doing the thing you love, you need to surround yourself with good people.

Hire an accountant to file your tax returns and handle your VAT. Find a virtual assistant to do those annoying admin tasks you hate. Use an IT support company who’ll be on hand every time your computer begs you to throw it out the window.

You’ll save SO much time, headspace and frustration.

Straight up? It took me 15 years to get to the point where I was willing to pay other people to do the jobs A) I loathe and B) I suck at. I’d spend longer procrastinating about doing my tax return than it’d take my accountant to do a year’s worth of accounts. It’s a no brainer.

Here’s a simple equation:

as much time as possible doing the things that make you money

+

as little time as possible doing the things that don’t

=

freelance success 

It’s a game-changer. Don’t take as long as I did to see this.

3. “I’ve got an eight-year-old laptop – that’s good enough, right?”

It really isn’t.

To become successful in business, you need to invest in technology.

If you’re a professional photographer, I trust you aren’t snapping away on an iPhone 6 (no offence to iPhone 6 owners).

If you’re a graphic designer, you probably don’t make do with a copy of QuarkXPress on a vintage Apple Mac.

You need up-to-date, reliable software and hardware to do your job properly.

If you’re using an ancient version of Microsoft Word that crashes every five minutes, or a printer that jams so often you’re tempted to chuck it through the nearest window, you can’t do your best work.

And if you’re not doing your best work, you’re not providing your clients with a professional service.

Fact.

Keeping your technology up-to-date can give you the edge over your competitors.

Failing to invest can mean getting left behind.

4. “They want me to do the work, they just don’t have the budget right now.”

Listen up: this is a big one.

We all know who I’m talking about. Those tricksy so-and-sos who promise you exposure in exchange for services.

They’re going to be big. Huge, in fact. Working for them will be SO good for your career! They just can’t afford your prices right now…

Seriously, step away from the tight-arsed client. You’ll end up cursing the day you met them.

They’ll micromanage every last detail. They’ll chase you endlessly (despite the fact you’ve never missed a deadline). And they’ll never be satisfied.

I don’t know why the clients who question costs end up being the biggest headache – they just do.

Charge a fair price that reflects your skills and experience and have the confidence to stick to it.

(Do your research if you’re not sure what to charge. Most industries publish rate surveys to give you a benchmark.)

Just remember – freelance ain’t free.

5. “I’ve been doing this job for 20 years now. I know everything there is to know about marketing/dentistry/accounts.”

Hell NO!

The minute you stop being curious about the world you work in – the second you nod your head with satisfaction and think “I’ve got this. Now I can relax” – will be the moment in which you fail.

Never, ever stop learning.

Invest in yourself and your business by attending conferences and events, and squeeze the living daylights out of them.

Take notes, type them up so they sink in, read and reread them.

Speaking of reading…

Read voraciously. Read about your trade, about business, about psychology. Anything that feeds your imagination, inspires you, and helps you to be a better freelancer – and a better person.

(If you’re not into reading, join Audible or Blinkist, subscribe to podcasts, or watch TED Talks or industry experts on YouTube. Whatever it takes to keep expanding your mind.)

6. “Everyone’s an expert. I don’t know why I bother!”

“Why should I pay for a copywriter? I got a B in my English GCSE.”

If you’re a freelance copywriter, you’ll recognise this attitude.

Because everyone’s a writer – right?

I decided some years ago that I didn’t want to work with anyone who doesn’t already appreciate the value of professional copywriting.

I’m not interested in trying to convince anyone that they need me. I don’t have the patience. And there are enough business owners and marketing managers out there who DO get it.

It doesn’t matter what business you’re in – this applies whether you’re a photographer, graphic designer, accountant, decorator…

Good people are crying out for what you do.

So, unless you want to spend your days convincing potential clients of all the reasons their lives would be easier if only they’d step away from Microsoft Word/Adobe Photoshop/the Dulux trade emulsion* and let a professional take over, don’t waste time on the ambivalent.

*delete as applicable

7. “Something just doesn’t feel right… perhaps I’m being oversensitive.”

Success in business is all about finding the clients (and colleagues, and suppliers) who are a good fit.

These people make your working life SO much better.

You look forward to their calls, leave meetings feeling energised, and you’re excited about the prospect of working with them.

Conversely, you know on some subconscious level when someone isn’t the right fit for you.

It starts with a hunch.

Perhaps their business goals are out of sync with your values. Maybe their attitude doesn’t sit well with you. Or perhaps you just don’t feel comfortable with what they’re asking you to do.

Your heart sinks momentarily when their name pops up on your phone, and you end the call with a sense that something isn’t quite right.

If you had to articulate what you feel, you probably couldn’t. But there’s usually a good reason it exists.

The trick is to get really good at listening to the niggling feeling you can’t define.

Tune in to your instinct, and don’t be afraid to say no. 

Pro tip: find another professional to partner with so you can pass their details on should you need to. You’re turning down the work, but presenting the client with a solution, not a problem.

8. “I owe HOW much in tax?! But I’ve spent it all!”

I grew up in a family where money was tight. Like, really tight.

My mum gave up her job when she met my dad (don’t get me started – it was a different era). My dad lost his job when the US took over the airbase where he worked and was unemployed for so long that my parents ended up becoming collectable toy dealers – but that’s a whole other story.

The good thing about being raised in an environment where every penny counts is that you make damn sure you have enough to get by.

Sure, I can spend when I need to (I love to travel, and I’m always first in line for the latest iPhone) but I’m a saver at heart.

Always have been. Always will be.

I got my first part-time job (behind the record bar in Woolworths) when I was studying my A Levels, and from my very first paycheque I saved 25% of everything I earned.

If more people did this there’d be a lot less debt. They should teach it in schools. In fact, it’s such good advice that Nationwide have started a campaign – Pay Day = Save Day.

You may not be a natural saver like me, but if you can get into the habit of paying yourself first, you’ll find those brown envelopes from HMRC a lot less sinister.

9. “I’m doing a job I love. Every day should be a good day, right?”

If only it were that simple.

Even if you were to follow all the tips in this article – and let’s be honest, it’s taken me the best part of 20 years to adopt them all – working on your own can still present challenges to both your wellbeing and your mental health.

I’ve suffered from anxiety and mild depression at various times in my life so I know how important it is to look after yourself and recognise the signs of burnout before it’s too late.

When it comes to keeping your head above water, everyone has different coping mechanisms, and it takes time to learn what works for you. Below are a few examples.

(The same strategies also work brilliantly to reboot your brain and clear writer’s block. Win–win.)

• meditate
• go for a walk/swim/run/bike ride
• listen to music – loud (singing at the top of your voice, optional, but it works for me)
• dance around your kitchen
• do a jigsaw
• bake a cake
• get out in nature
• above all, get plenty of good-quality sleep

Don’t be afraid to be human and admit that you’re struggling.

Reach out to colleagues and peers for support and empathy – you’ll get it in spades.

We’ve all been there – even the most seemingly together, sorted and grown-up among us.

Pro tip: believe it or not, admitting your weaknesses makes you more likeable. It’s called the pratfall effect.

(I experienced this for myself when I left my suitcase on a train earlier this year. I arrived at Manchester for the Creative North conference, and my suitcase arrived at Nottingham!)

I hope this advice helps to make your freelance life a little bit easier.

Which tip is your favourite? Email me to let me know, or to share your own advice for surviving as a freelancer.